توضیحات شغل
POSITION SNAPSHOT
Location: Tehran /Iran
Company: Nestlé
Full-time.
Position Summary
To Post customer payment and claim, reconcile and clear customer line items and all tasks related to O2C process.
A DAY IN THE LIFE …
• Receive sales orders, review them as per credit SOP, approve and release them, or block sales as per credit SOP.
• Review and escalate as needed to Credit Management the approval for release/reject of sales order blocked due to credit issues
• Post incoming payments, manage incoming cheques, insuring it’s sent to bank on time.
• Posting customer credit notes and invoices.
• Manage claims, deduction and dispute resolution through collaboration with Sales, Sales Support teams.
• Support sales, Finance and Sales support and Supply chain teams for their inquiry.
• Support external stakeholders such as customers.
• Take care of Customer master data and create or edit them in case of necessity.
• Propose the rules to identify duplicate Claims records, rules to match deductions with credit notes and rules to match existing Credit Notes with Claim Cases.
• Provide weekly and monthly reports for AR supervisor.
• Conduct and provide collection analytics.
• Collate and send customer required supporting documentation for collection
• Reconcile account balance and open items with the customer on time.
• Conduct outbound collection activities to follow-up overdue amounts and/or remind for amounts that will fall due
• Issue Dunning Letters to Customers
• Complete demand manually whenever digitalization is not possible
• Receive and action on incoming collection concerns from the customer and internal stakeholders, monitor payment plan agreed with the customer.
What will make you successful?
• University degree either in Economics/Accountancy/Finance/International relations.
• Proficiency in English (Intermediate: spoken and written)
• Able to handle multiple tasks.
• Good at time management.
• Teamwork spirit.
• Has good knowledge of Microsoft Office (Word/Excel/power point).